Privacy Policy
Privacy Policy
Last Updated: August 25, 2024
1. Introduction
Welcome to LuzLedger ("we", "us", or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website https://luzledger.com or engage with our services. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.
2. Information We Collect
2.1. Personal Information
While using our services, we may ask you to provide certain personally identifiable information that can be used to contact or identify you. This includes, but is not limited to:
- Full Name
- Email Address
- Phone Number
- Mailing Address
- Identification Documents (e.g., passport, driver's license)
- Financial Information (for transaction purposes)
2.2. Non-Personal Information
We may also collect non-personal information that does not identify you individually, such as:
- IP Address
- Browser Type and Version
- Pages Visited
- Time and Date of Visit
- Time Spent on Pages
- Device Information
- Location Data
3. How We Use Your Information
We use the collected information for various purposes, including to:
- Provide, operate, and maintain our website and services.
- Process and facilitate property transactions.
- Verify your identity and conduct necessary security checks (KYC and AML compliance).
- Improve, personalize, and expand our services.
- Communicate with you, including customer service and support.
- Send you updates, marketing, and promotional materials.
- Monitor and analyze usage and trends to enhance user experience.
- Detect and prevent fraudulent transactions and other illegal activities.
- Comply with legal obligations and resolve disputes.
4. Information Sharing and Disclosure
We may share your information in the following circumstances:
- With Service Providers: We may share your information with third-party vendors and service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
- For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government regulations).
- Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies help us improve your experience by providing insights into how the site is being used. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some parts of our website may not function properly without cookies.
7. Your Data Protection Rights
Depending on your location and applicable laws, you may have the following data protection rights:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
- The right to erasure: You have the right to request that we erase your personal data under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data under certain conditions.
- The right to data portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
To exercise these rights, please contact us using the contact information provided below. We will respond to your request within the applicable time frame set by law.
8. Third-Party Links
Our website may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policy of every site you visit.
9. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy and to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
10. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us immediately, and we will take steps to remove such information from our records.
11. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
- Email: info@luzledger.com
- Phone: +34 659 556 055
- Address: Carrer Benassau 1 Local Bajo 1 03730 Javea, Spain
Privacy Policy
Last Updated: August 25, 2024
1. Introduction
Welcome to LuzLedger ("we", "us", or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website https://luzledger.com or engage with our services. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.
2. Information We Collect
2.1. Personal Information
While using our services, we may ask you to provide certain personally identifiable information that can be used to contact or identify you. This includes, but is not limited to:
- Full Name
- Email Address
- Phone Number
- Mailing Address
- Identification Documents (e.g., passport, driver's license)
- Financial Information (for transaction purposes)
2.2. Non-Personal Information
We may also collect non-personal information that does not identify you individually, such as:
- IP Address
- Browser Type and Version
- Pages Visited
- Time and Date of Visit
- Time Spent on Pages
- Device Information
- Location Data
3. How We Use Your Information
We use the collected information for various purposes, including to:
- Provide, operate, and maintain our website and services.
- Process and facilitate property transactions.
- Verify your identity and conduct necessary security checks (KYC and AML compliance).
- Improve, personalize, and expand our services.
- Communicate with you, including customer service and support.
- Send you updates, marketing, and promotional materials.
- Monitor and analyze usage and trends to enhance user experience.
- Detect and prevent fraudulent transactions and other illegal activities.
- Comply with legal obligations and resolve disputes.
4. Information Sharing and Disclosure
We may share your information in the following circumstances:
- With Service Providers: We may share your information with third-party vendors and service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
- For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government regulations).
- Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies help us improve your experience by providing insights into how the site is being used. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some parts of our website may not function properly without cookies.
7. Your Data Protection Rights
Depending on your location and applicable laws, you may have the following data protection rights:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
- The right to erasure: You have the right to request that we erase your personal data under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data under certain conditions.
- The right to data portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
To exercise these rights, please contact us using the contact information provided below. We will respond to your request within the applicable time frame set by law.
8. Third-Party Links
Our website may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policy of every site you visit.
9. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy and to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
10. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us immediately, and we will take steps to remove such information from our records.
11. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
- Email: info@luzledger.com
- Phone: +34 659 556 055
- Address: Carrer Benassau 1 Local Bajo 1 03730 Javea, Spain